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FREQUENTLY ASKED QUESTIONS

We try to be transparent with our business and customer service. Respect our time and try here first; someone else probably already asked.

CUSTOM REQUEST

We offer scale requests, big order discounts, custom laser items, and print services for STL files. We also try to locate specific models you are needing.

SPONSORSHIP REQUEST

We may provide raffle items, stickers, promotional coupon codes, discounts on our miniatures, and terrain.

We have a family and a life. We will get back to you within 1-3 business days. Note: We may ignore you if you didn't read the writing to the left, and click on the title that applies to your question. 

Check your ACCOUNT page for order status.

CUSTOMER SERVICE MATTERS