Processing Times
All engraved items are laser engraved to order. Processing times vary from 1 to 5 days, depending on how many orders we have open. Processing time for all 3D printed products varies from 1โ14 days. Substantial orders may take longer. Orders containing laser and 3D-printed products may take 1โ14 days to process. If you need your order by a specific date, please don't hesitate to contact us before placing your order. Our processing times will remain the same, regardless of the shipping speed selected.
Custom Orders
Some laser-engraved items can be customized for an additional fee. Some miniatures can be printed in a variety of scales. Please get in touch with us before ordering if you have a special request; we do not honor requests added to order notes.
Expectations
Expectations should be those shown in product images. Please get in touch with us immediately if you receive something different than what is displayed. We use both actual products and digital representations of designs in our listings. Some items may be shown in pictures that are not included, contact us if you need clarification on what you are purchasing.
All prints vary in size based on designer files. Miniatures are scaled for 28mm tabletop miniature games and are approximately 28mm - 32mm unless otherwise specified. Images show the product on a 1-inch grid with a standard 20-sided die. Some items may be shown in pictures that are not included, contact us if you are unsure of what you are purchasing.
All of our 3D-printed items are plastic and not real. While our specific purpose is for tabletop miniature role-playing games, our models have a wide range of uses. Customers have played Miniature Wargames, Pathfinder, Fallout, Necromunda, Gaslands, Kings of War, Blood Bowl, Heroscape, Dungeons & Dragons and many other 28mm scale wargames with our miniatures and terrain. We have also had many customers purchase terrain with S Scale and 1/32 and 1/35 scale scenes.
Our models are 3D printed and may show minor imperfections or print lines. Some of our miniatures may require assembly, sanding, or priming. Priming is not needed, and any miniature or spray primer will do. We recommend Gorilla Gel glue for any assembly of our miniatures.
Our FDM miniatures are 3D printed with PLA plastic and have less detail than our resin miniatures. They are printed using a higher quality polylactic acid plastic made from corn grain and are tougher than most PLA prints. PLA is intended for indoor use and has a melting point of 120ยฐF.
Our photopolymer UV plastic resin miniatures are 3D printed with resin made by 3D Resin Solutions in the United States. This resin is fairly resistant to shock and impact. Putting UV miniatures that haven't been painted out in the sun will speed up the curing process. The miniatures may get harder, more brittle, or change color. Learn more about our resin here: https://www.3dresinsolutions.com
Returns & Damaged Products
Orders may be returned within seven business days of purchase. The buyer is responsible for return shipping. Items must be returned in their original packaging and new, unused condition. Items not packed adequately and resulting in item breakage will not be refunded. Custom orders are non-refundable.
GriffonCo Shoppe LLC will give a refund within three business days of receiving the returned package. The seller is not responsible for lost packages. Insurance is recommended. The original shipping charge is non-refundable. All orders may be subjected to a 10% restocking fee.
All products are checked for quality and packed to ensure safe travel. If the product arrives broken or unable to be used, we will send you a replacement or, in rare cases, refund you or issue store credit. If you are unhappy with your purchase, please get in touch with us directly within three days of delivery.
Lost Packages
We are not responsible for lost or stolen packages. We will refund any order that makes it's way back to us, minus the cost of shipping. Please double-check the shipping address and ensure it's going to a secure location. It is the buyer's responsibility to contact USPS for missing parcels. (https://faq.usps.com/s/article/Where-is-my-package)
Cleaning & Materials
All laser-engraved items may be cleaned with a damp cloth and mild soap. Our leatherette is a synthetic material that looks and feels like leather. It is water-resistant, easy to clean, and strong enough to handle the wear and tear of daily use. Alcohol works well on pen marks. In addition, leatherette does not absorb finger oil.
Just like store-bought commercial miniatures, 3D Printed items may require some cleanup. Strings and fuzzies are standard because we ship prints directly from the printer to your home to keep our prices low.
โข You can snip off thicker strings with clippers or snippers (or they can often be flicked off with your finger!).
โข For thin fuzzies, you can use a lighter, being sure not to hold it over the plastic for more than a second!
โข Like mass-market TTRPG miniatures, you can use Green Stuff, Liquid Green Stuff, or Vallejo's Plastic Putty to fill in the gaps or seams.
GriffonCo Shoppe has a large selection of accessories for tabletop games, miniatures, and terrain for tabletop wargaming. We give customers of tabletop role-playing games products that are good, unique, and affordable. Our gifts are excellent for birthdays, weddings, housewarmings, and holidays.
CRIT! Crit Happens -- 3D Prints
Crit happens, and this is no exception to the rule. Get your grab bag of random "OOPS" pieces.ย Items in this bag are exactly what one would assume --- they are made up of misprints, prototypes and discontinued items. These items may not have passed our strict quality control but are not so bad we want to toss them. It may be something as simple as us changing filament brands or colors (we discontinued the option of gray in a lot of our products when we started printing in brown) to something is broken off a part of the item or is missing a piece. This is not "junk" and each bag is packed with the intentions of someone using it for scatter terrain in some capacity.
โ Please read EVERYTHING below before purchasing!!!!!
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๐ BY PURCHASING YOU ACCEPT THAT THESE ITEMS ARE LISTED AT A DISCOUNT TO YOU BECAUSE OF THE FOLLOWING:
๐ซ We do NOT guarantee any level quality, and you are purchasing this item with understanding that you will get a bag of random pieces that may not be in the best condition. We try to group parts together ie, a coffin with the lid, when possible.
๐ Scale is typical of 28mm-32mm miniatures but does vary based on the designer.ย Some models may run large. Please refer to the product photos for reference. Products are shown on a 1-inch grid with a standard 20 sided die or 28mm miniature.
๐ฆ Includes: Each bag includes a "Crit Happens" Vinyl sticker and approximately 50 grams of misprints, prototypes and discontinued items.
๐ทItems pictured in bags are used for example purposes --- bags are packed with the idea that you won't get repeats that do not make sense, two fireplaces for example. We do our best in creating these bags but they are "OOPS" bags and we do not guarantee anything when purchasing other than you will get 50 grams of our "OOPS" prints.
๐ฐ Approximate total value the bag is greater than the listed price of these items in our store if you were to purchase at full price. Our pricing is based on print time and weight --- we have been working to reduce the cost of items currently listed by changing print settings, therefore there may be discrepancies.
๐ Processing / Print time on this item is typically 1-3 days from order placed. Please note, all orders are subject to a 7-14 day processing time.
๐ All orders are shipped via United States Post Office. PLA has a melting point starting at around 120 degrees F -- please do not allow your shipped items to sit in the hot sun for long periods of time. If you need special shipping arrangements, please contact us directly.
๐จ Custom print colors, paint jobs and scale adjustments may be available. Contact us directly for quotes on custom requests. Paint jobs start at $10/hour with a 2 hour minimum.
๐จ Some of our products may require assembly. If you need instructions, please contact us and we can send you pictures. We recommend Gorilla Gel glue, or epoxy glue.
๐ Our 3D Printed items are printed with PLA filament or a photopolymer resin. PLA is recommended for indoor use only. Items may require sanding and priming prior to painting or use. Small imperfections and print lines maybe seen. We do our best to provide you with an accurate expectation with highly detailed and realistic pictures. If you are unsatisfied with your print job, please contact us directly.
๐ Items are not intended for children. These items are used for tabletop miniature wargaming.
โ All items that are used for scale are not included in this purchase. Items may include die, minis, terrain, tiles and copies of the original item but show in a variation of color. If you are unsure of what you are receiving for the purchase price, please contact us prior to ordering.